THE TELEVETTED METHOD · v0.1 DRAFT

Trust requires
a visible method.

Televetted helps you check a telehealth company before you sign up. That's only worth something if the checks are public, repeatable and the same for every company, whether or not it pays us. Here's exactly what we look at.

Status: This is version 0.1 of our method. Company reviews against it are in progress. We haven't published any results under this method yet, so nothing on this page is a rating of any company.
01

Licensed clinicians

Prescribing is done by licensed US clinicians (MD, DO, NP or PA) licensed in the patient's state. We spot-check prescriber names against public state board lookups and look for a named medical group.

02

Real clinical review

A clinician actually reviews your intake and history, with labs or a visit where appropriate. Signs of automatic approval, like "approved in minutes" with no follow-up questions or exclusions, are flagged. You should be able to message a clinician after you're prescribed.

03

Transparent pricing

The full price is shown before checkout: membership, medication, labs and shipping. Recurring charges, renewal timing and price changes after an intro offer are stated clearly, and you can cancel online without a maze.

04

Medication source & pharmacy

The company says plainly whether a drug is FDA-approved brand or compounded (compounded drugs are not FDA-approved). It names the dispensing pharmacy and whether it is a 503A pharmacy or a 503B outsourcing facility, and we check licensure where it's public. Accreditation such as NABP programs or LegitScript certification counts as a plus. Not having one is noted, not counted as a failure on its own.

05

States served

There's a published list of states served, and it matches what the company actually offers.

06

Privacy

There's a readable privacy policy that says whether health data is shared with advertisers or sold. We report whether the company presents itself as covered by HIPAA. We don't assume it is.

07

Advertising claims

No guaranteed results, no "same as the brand" claims for compounded drugs and no unsupported superlatives. Risks and side effects should be easy to find from the product pages.

08

Refunds & support

There's a written refund policy, including what happens if a clinician declines you, and a real way to reach support.

09

Complaint signals

We review public sources: FDA warning letters, FTC actions, state board discipline, BBB complaints and reviews. We report patterns, not single anecdotes.

A

Passes

Meets every core check (01–05) and has no unresolved serious flags.

B

Passes with notes

Meets the core checks, but there are gaps we spell out, such as unclear cancellation terms.

C

Flagged

Fails a core check, or has a serious signal: a regulator action, an undisclosed compounded drug or no real clinical review.

D

Not enough info

We couldn't verify it from public information or the company's own answers.

·

Evidence on every review

Every review will show the date it was checked and the evidence behind each item.

↻

At least every 6 months

We aim to re-check each company at least every 6 months. We re-check sooner if pricing, ownership or the pharmacy changes, or if we see a regulator action or a spike in complaints. Companies can send corrections, and readers can report problems.

$

Money can't buy a result

Payment never buys a pass, a placement or a better rating, and a company can't pay to remove a flag. Companies we don't earn from get the same checks. Televetted is published by Protocolia Media Group. The free eligibility check is a starting point, not a diagnosis. A licensed clinician always makes the final call.