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FDA letters and regulatory history

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Quick answer

Of the 9 telehealth companies we've broken down, one has an FDA warning letter on record: Strut Health, LLC (MARCS-CMS 721448, dated Feb 20, 2026, over how its website presented compounded semaglutide and tirzepatide; no close-out letter found as of Oct 16, 2026). A search of FDA's warning-letter database on Oct 16, 2026 found no letter for the other eight. On BBB, Embody's operator, Modern Metabolic Medicine, Inc., is not accredited and rated C-.

At a glance

CompanyFDABBBOther notes
Embody
No FDA letter found
No warning letter found in FDA's database (searched Oct 16, 2026).Not BBB accredited; BBB rating C- (reasons given: complaints filed and time in business). BBB lists SnagRx, RodeoMeds and Embody as alternate names for Modern Metabolic Medicine, Inc. Read from bbb.org Oct 16, 2026.BBB: not accredited, rated C- (see Sources).
Strut Health
FDA warning letter
FDA warning letter, 2026-02-20: MARCS-CMS 721448 (CDER Office of Compounding Quality and Compliance): website claims about compounded semaglutide/tirzepatide called misleading (product labels showing “Strut”; “Generic Zepbound, Mounjaro”). No close-out letter found as of Oct 16, 2026.Not publishedNone
DudeMeds
No FDA letter found
No warning letter found in FDA's database (searched Oct 16, 2026).Not publishedLegitScript approved, per its footer.
Happy Head
No FDA letter found
No warning letter found in FDA's database (searched Oct 16, 2026).Not publishedNone
SHED
No FDA letter found
No warning letter found in FDA's database (searched Oct 16, 2026).Not publishedNone
RxSpan MD
No FDA letter found
No warning letter found in FDA's database (searched Oct 16, 2026).Not publishedOne third-party site attached a September 2025 letter to it, but that record is for a different company, Sprout Health.
HealthRX
No FDA letter found
No warning letter found in FDA's database (searched Oct 16, 2026).Not publishedIt shows LegitScript #50087439.
MEDGm
No FDA letter found
No warning letter found in FDA's database (searched Oct 16, 2026).Not publishedNone
Collective
No FDA letter found
No warning letter found in FDA's database (searched Oct 16, 2026).Not publishedNot the same company as “Peptides Collective,” a separate research-chemical seller.

FDA warning letter

FDA warning letter on record

A warning letter is FDA's allegation and request to fix specific violations. It is not a recall or a finding that dispensed medication was unsafe. A close-out letter means FDA considers the issues addressed.

Companies: Strut Health

No FDA letter found

No FDA warning letter found

We searched FDA's warning-letter database by company and website name on Oct 16, 2026 and found no letter. That's a point in a company's favor, not a guarantee; it doesn't cover state actions or private lawsuits.

Companies: Embody, DudeMeds, Happy Head, SHED, RxSpan MD, HealthRX, MEDGm, Collective

What we checked

Search FDA's warning-letter database yourself →

Frequently asked questions

Has Strut Health received an FDA warning letter?

Yes. FDA sent Strut Health, LLC a warning letter dated Feb 20, 2026 (MARCS-CMS 721448) saying its website implied Strut was the compounder and implied compounded semaglutide and tirzepatide were the same as FDA-approved brands. We found no FDA close-out letter as of Oct 16, 2026.

Do any other telehealth companies you cover have FDA warning letters?

No letter was found in FDA's warning-letter database on Oct 16, 2026 for Embody (Modern Metabolic Medicine), DudeMeds, Happy Head, SHED, RxSpan MD, HealthRX, MEDGm or Collective. One third-party site attached a Sept 2025 letter to RxSpan MD, but that letter is for a different company, Sprout Health.

What is Embody's BBB rating?

BBB lists Modern Metabolic Medicine, Inc. (alternate names include Embody, SnagRx and RodeoMeds) as not BBB accredited with a C- rating, citing complaints filed and time in business. Read from bbb.org Oct 16, 2026; ratings change.

Is an FDA warning letter the same as a recall?

No. A warning letter is FDA's allegation and request to correct violations, often about marketing claims. A recall removes product from the market.

Sources

Facts are what each company published when we checked (Oct 16, 2026) and can change. This page compares published terms; it is not a rating. More comparisons: Pricing models · Medication types · Refund policies · Insurance & HSA/FSA · States served · Prescribers · Regulatory history. Full facts in each breakdown.